FREQUENTLY ASKED QUESTIONS

PROCESSING TIME

After you’ve placed your order, it will take me approximately 4 - 7 business days to prepare your order.

You will receive an email with your tracking number once your order has been dispatched.

Thank you for your patience!

WHEN WILL I RECEIVE MY ORDER?

The following estimates do not include processing time

Europe: 3-10 business days

United States: 7 - 22 business days

Rest of the World: 10 - 22 business days

These time frames are not guaranteed, as weather and mail volume can affect delivery.

WHAT IF THERE'S A PROBLEM WITH MY ORDER?

Please send an email with your order number to info.silcunningham@gmail.com and I’ll get back to you as soon as I can.

CAN I MAKE CHANGES TO ORDER AFTER IT’S BEEN PLACED?

I start working on your order as soon as it is placed, so I am unable to make any changes or modifications.

CURRENCY

All prices are in EUR. €

CUSTOMS AND IMPORT TAXES

Although rare, buyers are responsible for any customs and import taxes that may apply.

CAN I CHANGE MY ADDRESS AFTER I’VE PUT IN MY ORDER?

Unfortunately I won’t be responsible for lost packages due to incorrect addresses. Please double check your addresses before putting in your order.

RETURNS AND EXCHANGES

I don't accept returns, exchanges or cancellations, but please don’t hesitate to contact me if you have any problems with your order.

WHAT DID YOU STUDY?

Interior design n ABM institute in Buenos Aires, Argentina. Also I took watercolour painting classes in Galicia Spain during 2011 in Pin Factory Vigo.

WHERE ARE YOU BASED?

I recently moved from the UK to Spain and I am currently based in the sunny city of Malaga.

WHAT MATERIALS DO YOU USE FOR YOUR TRADITIONAL PIECES?

I am currently using HOLBEIN ARTISTS' WATERCOLOURS from Japan and WINSOR & NEWTON and SCHMINCKE from Germany. The paper is ARCHES fine art watercolour.

ARE YOU AVAILABLE FOR COMMISSIONS?

I am always open to working with new clients whether it is commercial work or brand and personal commissions including portraits.