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FREQUENTLY ASKED QUESTIONS
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PROCESSING TIME
After you’ve placed your order, it will take me approximately 4 - 7 business days to prepare your order.
You will receive an email with your tracking number once your order has been dispatched.
Thank you for your patience!
WHEN WILL I RECEIVE MY ORDER?
The following estimates do not include processing time
Europe: 3-10 business days
United States: 7 - 22 business days
Rest of the World: 10 - 22 business days
These time frames are not guaranteed, as weather and mail volume can affect delivery.
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WHAT IF THERE'S A PROBLEM WITH MY ORDER?
Please send an email with your order number to info.silcunningham@gmail.com and I’ll get back to you as soon as I can.
CAN I MAKE CHANGES TO ORDER AFTER IT’S BEEN PLACED?
I start working on your order as soon as it is placed, so I am unable to make any changes or modifications.
CURRENCY
All prices are in EUR. €
CUSTOMS AND IMPORT TAXES
Although rare, buyers are responsible for any customs and import taxes that may apply.
CAN I CHANGE MY ADDRESS AFTER I’VE PUT IN MY ORDER?
Unfortunately I won’t be responsible for lost packages due to incorrect addresses. Please double check your addresses before putting in your order.
RETURNS AND EXCHANGES
I don't accept returns, exchanges or cancellations, but please don’t hesitate to contact me if you have any problems with your order.
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WHAT DID YOU STUDY?
Interior design n ABM institute in Buenos Aires, Argentina. Also I took watercolour painting classes in Galicia Spain during 2011 in Pin Factory Vigo.
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WHERE ARE YOU BASED?
I recently moved from the UK to Spain and I am currently based in the sunny city of Malaga.
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WHAT MATERIALS DO YOU USE FOR YOUR TRADITIONAL PIECES?
I am currently using HOLBEIN ARTISTS' WATERCOLOURS from Japan and WINSOR & NEWTON and SCHMINCKE from Germany. The paper is ARCHES fine art watercolour.
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ARE YOU AVAILABLE FOR COMMISSIONS?
I am always open to working with new clients whether it is commercial work or brand and personal commissions including portraits.
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